Q: "Your site told me shipping would be 1-3 days... it's been 4. Where's my order?"
A: Great question! The 1-3 day shipping quote is from USPS, and that's after we pack your items and drop them off. We also work full time jobs in addition to ABD, so please understand that we will do it as quickly as possible, but sometime that means a few days.
Q: "My tracking number says my package was delivered, but there's nothing here. You better refund me or send me another item!"*
A: We're sorry this happened, but once USPS marks your package as delivered, there's nothing we can do. This has happened a few times, and it likely means your package was stolen after it was delivered. As much as we'd love to, we can't afford to send out free stuff after an incident like this. Aggressive emails/instagram comments are not going to get us to change our minds.
Q: "I want to buy something, but I don't want to pay for shipping! Do you have any merch in any local Portland shops?"
A: Yes! We're currently selling our goods at our shop, Enjoy! Co., on Hawthorne in Portland.
Q: "Hey, I have a shop in [city name] called [shop name], and I'd like to carry your rad stuff! Do you have wholesale pricing?"
A: Yes! We love doing wholesale. Please direct all wholesale requests to firstname.lastname@example.org!